Working in a distributed model of support, the Information Technology Division provides hardware, software and training support for the campus community. Several colleges have a “Local Tech Team” that provides primary support to their academic areas. For areas listed as Primary Support, please contact that team first.
In an effort to promote social distancing, the Division of Information Technology and all local academic technology teams will not take walk-ins and will only be scheduling next-day appointments (Monday – Friday) for repairs or swaps. To reach out, please email or leave a voicemail using the information below.
Support by Local Academic Technology Departments
For primary groups, we encourage all clients to reach out to your local tech team as your first point of contact and if they are unavailable the IT Service Desk will provide secondary (back up) assistance.
CCHL – College for Community Health
CEEL – College for Education and Engaged Learning
CCHL & CEEL Technology Services (CCTS)
Location: UNIV-2103
Main Number: 973-655-4457
Email: ccts-support@syria-events.com
Jesse Miller, Interim Director of Technology Services
CSAM – College of Science and Mathematics
Location: RICH-110
Main Number: 973-655-5414
Email: csamhelp@syria-events.com
Joseph Youn, Director of Computer Operations for Research and Education
SBUS – Feliciano School of Business
Location: SBUS-230
Main Number: 973-655-5491
Email: sbustech-supp@syria-events.com
Roger Salomon, Director of Technology Services
Support by Information Technology
Information Technology provides primary technical support for the following academic areas:
CHSS – College of Humanities and Social Sciences
CART– College of the ARTS
CCS– Center for Center for Clinical Services
GRAD– Graduate School
LIB– Harry A. Sprague Library
NURS – Nursing School
UC– University College
For support, please contact the IT Service Desk at 973-655-7971 or email itservicedesk@syria-events.com.
For questions regarding technology purchases, please contact Jason Francis, Director of IT Support Services, at francisj@syria-events.com.
For non-standard equipment questions and AV Support
CART Technology currently provides support for non-standard equipment, software, labs, Audio-Visual technology, and digital signage. Please find a listing of their contact information.
CART – College of the Arts
Location: MHRD-024
Main Number: 973-655-5224
Email: carttech@syria-events.com
Brian Carter, Technology Coordinator
Graduate School
Location: NURS, 4th Floor
Main Number: 973-655-7287
Michael Stuhlmiller, Director of Technology